Jordanian consumers satisfaction with electrical appliances after-sale services

Bundling and Pricing of Product with After-sale Services

Bundling is the sale of two or more products in combination as a package. In this paper we consider the bundling and pricing of a complex durable product with the after-sales repair and maintenance services. The product and service are two different, but related markets for this scenario. The problem of bundling and pricing are considered for two product market structures: monopoly and duopoly....

Consumers ’ perception of the functional and symbolic performance failure of major electrical household appliances

In hierdie studie word verbruikers se persepsies van die onklaarraak of defekte werkverrigting (produkmislukking, product failure) van bepaalde groot elektriese huishoudelike toerusting verken en beskryf. Die konfirmasie/diskonfirmasie-paradigma (Bearden & Teel, 1983) dien as teoretiese agtergrond vir die studie. ’n Gerieflikheidsteekproef is gebruik om vraelyste, wat respondente self voltooi h...

Users’ satisfaction with imaging services before and after the implementation of picture archiving and communication system

  Introduction: The picture archiving and communication system is a digital device designed for processing, archiving and communicating medical images with different parts of hospitals, physicians and radiologists. Therefore, the current study aimed to determine the impact of the system on users’ satisfaction with imaging services before and after its implementation. Methods: This cross-secti...

Consumers' satisfaction with primary health services in the city of Jeddah, Saudi Arabia.

OBJECTIVE To study consumers' satisfaction and socio-demographic correlates of satisfaction with services provided by Primary Health Care Centres in the city of Jeddah. METHODS Study subjects included the consumers visiting the Primary Health Care Centres during the study period. Four Primary Health Care Centres were randomly selected from Jeddah according to the geographical location. Sevent...

Women's satisfaction with hospital- based intrapartum care: A Jordanian study